FAQ Donations

When does Swiss Solidarity raise funds?

Swiss Solidarity generally raises funds specifically and individually in times of disaster and crisis situations involving a large number of victims. There are also permanent fundraising campaigns for children in poorer countries and for social aid in Switzerland. Donations can be made to these at any time. 

How can I donate?

There are various ways to make a donation to Swiss Solidarity. The easiest way is to use our website www.swiss-solidarity.org: order a payment slip, donate via credit card or post-office debit card, E-banking or order a Swiss Solidarity rose. Swiss Solidarity payment slips are provided in every post office and you can also donate via Postomat or SMS. New: you can now donate Migros Cumulus points 

In addition, on a national fundraising day you can pledge a donation via freephone and order a payment slip. 

I want to donate using a payment slip. Where can I find one and must I use a red or an orange one?

There are pre-printed red Swiss Solidarity payment slips in every post office. You can also order a payment slip on the Swiss Solidarity website.   

What will my donations be used for if I don’t mark this on my payment slip or when I make a donation?

Donations made without a specifically stated purpose (e.g. also legacies) go into Children's ReliefSwiss Social Aid or into a special fund with no specific purpose. This fund is used to finance relief projects for which no fundraising activity has been carried out.

On which criteria does Swiss Solidarity base its decision to hold a fundraising day?

Swiss Solidarity’s decision on whether to hold a national fundraising day is based on the following criteria:

  • the extent of the disaster; 
  • an appeal by the affected region to the international community for aid / support;
  • Swiss Solidarity partner organizations are already present in the area or can become active there. 

It makes no sense to raise funds if it is then impossible to use the money in a useful and target-oriented way. 

In terms of extent, the number of victims who can be helped plays a far greater role than the degree of devastation or the number of deaths. 

How much of my donation is used for Swiss Solidarity administrative costs?

Swiss Solidarity allocates minimum 95 % of donated funds to projects; a maximum of 5 % may be used to cover its operational costs (depending on the scale of the campaign). However, partner organisations may deduct maximum 10 % for carrying out their projects.

What are donations used for? 

Experience has shown that approx. 15 % of the money is used for emergency relief, 70 % for rebuilding and rehabilitation work, and the remaining 15 % to consolidate the project. Such projects can last several years.  

How is it ensured that the money actually reaches the victims?

The money raised does not flow immediately and all at once into relief work. Aid extends over several years. As always in such cases, the money is used in stages. Swiss Solidarity only releases funds for further stages when the results of the previous stages are known.   

Can I claim a tax deduction for my donation?

Swiss Solidarity is recognized as an organization serving the public interest. It is legally entitled to receive donations and legacies. Donations are deductible from Swiss federal, cantonal and communal tax.

Direct federal taxes: donations made to non profit making organizations which are headquartered in Switzerland are deductible from direct federal tax (art. 33 of the Law on Direct Federal Tax, LIFD) up to 20 % of net income. For legal entities, the limit is fixed at 20 % of net profit (art. 59 of the LIFD).

Direct cantonal and communal taxes: donations made to non profit making organizations which are headquartered in Switzerland are tax deductible up to a ceiling set by cantonal law (art. 9, LIHD). We invite you to refer to the legislation currently in force in your canton.

For donors who have not received any statement for tax purposes of donations, please contact Swiss Solidarity.

Will I receive confirmation of my donation?

Donations of 500 francs and over automatically receive confirmation and thanks. Please keep your post office or bank receipt in a safe place. On request, donation confirmations are always possible at a later date when accompanied by a post office or bank receipt.  

Will my address be passed on to other organizations?

Swiss Solidarity guarantees the safety and protection of your data. All data is processed internally and in confidence. Swiss Solidarity does not pass on any data and does not deal in addresses. In addition, you will never find a donation request from Swiss Solidarity in your mail box. You decide when you want to make a donation.  

How can I find out how my donation is being used?

You can find out which projects are being financed by visiting the relevant fundraising campaign on the Swiss Solidarity website at www.swiss-solidarity.org, under Relief Projects . Subscribe to our electronic newsletter, sent several times a year, to receive information on our latest activities. And at 9.40 h every Sunday morning, Radio SRF 1 presents a radio report on the work of the foundation in the programme «Glückskette aktuell». 

Any questions?

 We’ll be happy to answer them by e-mail or telephone during office hours: +41 (0)58 458 12 12. 

Swiss Solidarity is a foundation, started as an initiative of the Swiss public media SRG SSR | Partnership & collaboration

  • Keystone
  • Swisscom
  • SRG SSR alt




One picture often says more than a thousand words. Thanks to the partnership with the internationally operating Swiss picture agency Keystone, Swiss Solidarity has free and rapid access to recent pictures at any time. 

The Keystone picture agency takes a Swiss view of our country and the world. A team of 20 full-time photographers throughout Switzerland as well as international partner agencies ensure that no current event is missed. As the largest picture agency in Switzerland, Keystone has an almost unending store of material on Swiss social history (around 11 million archive images).




A national fundraising day is unthinkable without the means of Swisscom: In six regional fundraising centers, provided by Swisscom as well, between 120 and 150 phone lines are in use. This meant that, at the Tsunami’s fundraising day, over 70’000 calls were managed. On fundraising days, this service is free of charge.

The internet as a means of communication is vital for Swiss Solidarity, too. Therefore, Swisscom supports Swiss Solidarity’s web presence year after year with a considerable contribution. Swisscom (formerly PTT) has been an abiding partner for Swiss Solidarity for over sixty years.



Swiss Solidarity originated in 1946 from a radio show in western Switzerland – the first fundraising campaign was for the benefit of the orphans of World War II. The idea became more and more successful, and in 1983, Swiss Solidarity was granted the status of a foundation initiated by the Swiss Broadcasting Corporation SRG. Today, Swiss Solidarity is a foundation that raises funds for humanitarian relief projects and works with the SRG SSR.

On national solidarity and fundraising days, Swiss Solidarity demonstrates just what is meant by «idée suisse»: The solidarity and support of Switzerland’s entire population. This is only possible because the SRG SSR idée suisse supports Swiss Solidarity with its free broadcastings. Swiss Solidarity itself is – with a few exceptions – not a relief organization, but rather a solidarity network, cooperating with 25 relief organizations.

Additionally, the company’s entities SRF, RTS, RTR, RSI are all represented in the foundation board.